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Terms & Conditions

Last updated: November 7, 2025

Welcome to Matsyra (“we”, “us”, “our”).
By accessing or using our website www.matsyra.com and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully before using our services.

1. General

These Terms and Conditions apply to all users of this website, including browsers, customers, and contributors of content.
By using this site, you agree to comply with all applicable laws of India and these terms. If you do not agree, please refrain from using our website.

2. Eligibility

You must be at least 18 years old or accessing the site under the supervision of a parent or guardian to make purchases from Matsyra.

3. Products and Orders

  • All products displayed on our website are subject to availability.

  • We reserve the right to modify or discontinue any product without prior notice.

  • Product images are for representation; actual colors may slightly vary due to lighting and display differences.

  • By placing an order, you represent that all information provided (address, contact details, etc.) is accurate and complete.

4. Pricing and Payment

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise.

  • Payment can be made through the methods available on our website (UPI, credit/debit cards, wallets, etc.).

  • We reserve the right to change prices or promotional offers at any time without notice.

5. Shipping

We currently ship orders within India only.
Shipping times and charges are detailed in our Shipping Policy (you can link it later).
Delays due to unforeseen circumstances (logistics, weather, etc.) do not constitute a breach of contract.

6. Returns, Exchanges, and Cancellations

Our Return & Refund Policy explains our process for returns, exchanges, and refunds.
Returns are accepted only under the conditions specified there.
Once an order has been shipped, cancellation requests may not be possible.

7. Intellectual Property

All content on this website — including designs, images, logos, text, and graphics — is the property of Matsyra and protected under applicable intellectual property laws.
You may not reproduce, distribute, or exploit any part of this website without written permission from us.

8. Prohibited Uses

You agree not to use our website:

  • For any unlawful purpose;

  • To solicit others to perform unlawful acts;

  • To infringe upon our intellectual property or that of others;

  • To upload malicious code or attempt to hack or disrupt our website;

  • To spam, phish, or misrepresent yourself.

9. Limitation of Liability

We strive to ensure that all information on our website is accurate, but we make no warranties regarding the completeness, accuracy, or reliability of content.
Matsyra shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Indemnification

You agree to indemnify and hold harmless Matsyra, its team, and affiliates from any claims, damages, or expenses arising out of your breach of these Terms or violation of any law.

11. Governing Law and Jurisdiction

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of India, and subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Updates will take effect immediately upon posting on this website. Continued use of our site constitutes acceptance of the revised terms.

13. Contact Information

For questions about these Terms & Conditions, please contact us at:
Email: contact@matsyra.com

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